After earning a BA in Marketing from the University of Georgia, Heather joined her father’s firm in 1997. In her first 10 years with ISES she worked in the Quality Assurance department, eventually supervising it. Her responsibilities included reviewing assessment reports and data for accuracy, consistency and readability. In 2007 she became Director of Marketing, and in 2013 Heather was promoted to Vice President of Marketing and Business Development.

As the Chief Marketer of ISES, Heather is responsible for formulating strategies to capture new business. Her team responds to requests for proposals, manages the company’s overall corporate identity and advertising, public relations and trade show programs. A major recent focus has been on developing an enhanced inbound marketing program.