Ises Conducted a Accessibility Consulting Services for Mandarin Oriental Hotel Group.

Project Duration:

2012 – Present


Six luxury hotels,
ranging from 140 to 360 rooms
& suites, plus public spaces


Accessibility Consulting Services

Mandarin Oriental Hotel Collage

Mandarin Oriental Hotel Group

ISES Corporation was awarded a project to provide actionable information as a first step in improving accessibility for the Mandarin Oriental Hotel Group’s (MOHG) customers with disabilities. ISES architectural inspectors physically examined six of the seven MOHG US properties. The areas inspected include hotel entrances, common areas, check-in, concierge and bell desk counters, public restrooms, accessible guest rooms, spas, pools, restaurants and lounges, banquet and meeting rooms, and paths of travel between all identified areas.

Physical barriers to access, as defined under ADAAG, were identified and corrective measures recommended. The recommended solutions were then prioritized based upon current ADA guidelines. These recommendations were tempered through application of the “readily achievable” concept.